Friday, 4 September 2009

Toshiba Twistaround

Update: 25 Sept 09, Toshiba replied and included a link to a working WLAN driver, so the problem is fixed!

And now for an example of something that should be simple, being made incredibly difficult by a company.

After reinstalling Windows on a Toshiba laptop - a Toshiba Tecra S1 - I found that none of the drivers I'd downloaded from Toshiba's site worked for graphics and - more importantly - Ethernet. So I couldn't connect the laptop to the Internet. I therefore just want to ask Toshiba a simple question - what drivers do I need for this model, and where to do I download them from? The images below lead you through my experience. Click on the images to see larger versions.

1. I went to http://www.toshiba.co.uk/then clicked on 'Customer Support' on the left. The logical place to start?